Brainspotting - SMC Operator (Playout & NOC)

SMC Operator (Playout & NOC)


21 May 2020


31 Dec 2020



Full Time

Not Applicable


 The SMC Operator has functional responsibility for the Playout and or the MCR (Master Control Room) during the respective shift schedule. The SMC Operator is organizing the working processes during the shift hours to ensure that the provided services run efficiently without interruption. The SMC Operator has to conduct Playout Operations including LIVE activities when required, support the company services in first and second levels and to escalate to level 3 when required. Additionally, the SMC Operator is required to manage events that occurred during the shift and present outcome of investigations to the respective leadership team. He/she is the first point of contact for internal stakeholders as well as external customers. 


• Monitor Broadcast systems and company services
• Troubleshoot and ability to fix technical & operational issues (L1&2) in real time in ALL technical domains (Playout, DVB, RF etc.)
• Monitor and operates infrastructure systems such as Electricity, Air Conditioner, Fire alarm sys-tems, etc. 
• Accountability for managing events and ensure closure while maintaining a detailed record of the problems and methods used to solve them
• Coordinate an escalation process till resolution including coordination with in-house engineers and 3rd parties following the internal escalation matrix
• Validating scheduled media content and playlists received from the customers and or from the MX1 internal scheduling system.
• Configure, test and execute Live activities
• Follow and ensure Customer Service methods & standards 
• Communicate, coordinate and monitor technical maintenance related to the company’s internal departments/customers/providers
• Write work procedures/service documentation according to personal/team objectives
• Respond to the company's internal departments and customers via Email, phone or any other communication platform.

Competențe necesare

Broadcast Engineering, Playout



• Ability to work under pressure in a stressful environment
• Excellent teamwork and cross-functional cooperation
• Constant motivation to drive improvements
• Independent, Structured, solution-oriented and reliable approach
• Strong communication skills towards internal departments and external customers
• Willingness to work shift


• TV orientate apprenticeship or similar academic studies
• Technical background (Practical engineer / B.A. degree) is an asset
• Strong experience of classical and IP based broadcasting systems
• Experience in signal contribution and distribution
• Highly developed sense of responsibility, service orientation and a confident, proactive approach
• Fluent English in written and verbal – mandatory 
• Technical affinity and sound knowledge of MS office and EDV applications 


• Annual Base Salary
• Company Bonus (as per Company policy)  
• Company Equity (as per Company policy)
• Additional benefits, applicable to all employees equally:
          o Vacation 25 working days / year
          o Meal vouchers, 15 RON NET per working day
• Additional benefits, applicable to all employees per seniority / team:
         o Health subscription with Medlife
         o Mobile phone and subscription with Orange Romania

Venit: Confidențial

Poziționare în organizație

Departament: It


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