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Open Jobs






Scrum Master

Our client, the Industry leader in User Lifecycle Management, is looking for an experienced Scrum Master to champion Agile principles and practices across multiple projects.

In this role, you will be reporting to the Director of Software Development. You will have the soft skills to communicate with a variety of people, as well as the analytical skills to organize and manage information, and the technical skills required to interact effectively with development teams.

Responsibilities:
- Advocate Agile methodologies and provide leadership and direction in Agile best practices, including ceremonies, artifacts and processes, to team members, Product Owners and management;
- Coach and mentor other scrum masters, working to identify opportunities to improve processes and offer constructive suggestions for change throughout the organization;
- Guide, coach and motivate the team to be highly effective, self-organized, productive and accountable, with an emphasis on achieving Sprint commitments;
- Coordinate regular meetings including project kickoff, sprint planning, daily standup, sprint reviews, sprint retrospectives, etc.
- Liaise between the Product Owner, Development Team, and Quality Assurance team to ensure use cases, user stories and acceptance criteria are clearly defined, understood, and implemented successfully;
- Work with Quality Assurance team to ensure that test plans and test cases are developed and executed
- Partner with the Product Owner to groom and maintain the product backlog, reviewing new issue ticket to ensure accuracy and completeness.
- Manage and negotiate scope, timeline, quality, goals and deliverables that support business goals
- Set and continually manage expectations with team members and other stakeholders
- Monitor progress and team performance throughout the life of the project
- Develop and deliver proposals, requirements documentation, presentations and progress reports
- Work with Customer Support, Development, and Quality Assurance teams to prioritize, track and communicate status of escalations
- Remove impediments or guide the team to remove impediments by coordinating with cross functional teams
Qualifications:
- Bachelor’s Degree or College Diploma in Computer Science, or strong technical credentials and equivalent experience
- A genuine passion for Agile and love working with a team to build great solutions
- 3-5 years experience as a Scrum Master
- Excellent verbal and written communication skills
- Solid understanding of software development processes and procedures
- Strong analytical and problem solving skills with a high attention to detail
- Ability to balance several projects across more than one team
- Extensive experience with issue tracking tools (JIRA/Confluence strongly preferred)
- Experience in providing consulting, leadership, facilitation, situational awareness, conflict resolution, continual improvement, team empowerment, and motivational techniques regarding Agile and Scrum
- Solid understanding of DevOps and continuous delivery practices

Nice to have:
- Certified Scrum Master
- Strong understanding of RESTful APIs and open systems
- Understanding of enterprise-level IT systems
- Understanding of web and mobile software development
- Knowledge of Java, JavaScript, Objective C, and/or C++
- Knowledge of frameworks such as Spring, Maven, Hibernate and/or Hazelcast
- Knowledge of Linux, Tomcat, Redis, Netty, RabbitMQ, NGINX, HAProxy and/or MariaDB
- Experience in project management
- Experience developing highly effective, empowered teams